Privacy Policy

1. Introduction

Welcome to ReplyGuy (“we,” “our,” or “us”), operated by Appendment LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We collect personal information that you provide to us, including:

• Email address
• Name (if provided)
• Payment information (processed securely through Stripe)
• Usage data and preferences

Automatically Collected Information

When you use ReplyGuy, we automatically collect:

• Log data (IP address, browser type, operating system)
• Usage information (features used, time spent, interactions)
• Device information

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our service
• Process your transactions and manage your subscription
• Send you updates, marketing communications, and other information
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve our service
• Detect, prevent, and address technical issues

4. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: If required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale, or acquisition
• With Your Consent: When you give us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Chrome Extension Privacy

Browser Extension Data Collection

When you use the ReplyGuy Chrome Extension, we collect and process:

• Browser Storage Data: We use Chrome's local storage API to save your authentication tokens and user preferences. This data is stored locally on your device and is not transmitted to our servers unless necessary for authentication.
• Cookie Data: The extension accesses cookies solely for authentication purposes with replyguy.appendment.com. We do not track or access cookies from other websites.
• Active Tab Information: When you click the ReplyGuy button on a tweet, the extension reads only the content of that specific tweet to generate a reply. We do not continuously monitor or collect your browsing data.
• Host Permissions: The extension requires access to twitter.com and x.com domains solely to inject the ReplyGuy interface and read tweet content when you explicitly request it.

Extension Data Storage and Security

• Local Storage: User preferences, authentication tokens, and temporary data are stored using Chrome's secure storage APIs
• Session Storage: Temporary session data is cleared when you close your browser
• No Background Tracking: The extension only activates when you explicitly click the ReplyGuy button
• Minimal Permissions: We only request the minimum permissions necessary for functionality

Extension Data Transmission

The Chrome extension transmits data to our servers only when:

• You authenticate your ReplyGuy account
• You generate a reply (tweet content and your input are sent for processing)
• You request real-time research (if enabled)
• Usage statistics are updated (reply count only, no content)

Extension User Control

For the Chrome Extension specifically:

• You can clear all extension data by removing the extension from Chrome
• Local storage can be cleared through Chrome's settings
• You can revoke the extension's permissions at any time through Chrome's extension management
• Uninstalling the extension immediately removes all locally stored data

Cookie Policy for Chrome Extension

The ReplyGuy Chrome Extension uses cookies in the following limited ways:

• Authentication Cookies: We access cookies from replyguy.appendment.com domain only to maintain your login session
• No Third-Party Cookie Access: The extension does not read or modify cookies from any other websites
• No Tracking Cookies: We do not use cookies for tracking or advertising purposes
• Session Management: Cookies are used solely to keep you logged in while using the extension

You can manage cookie preferences through your Chrome browser settings. Disabling cookies for replyguy.appendment.com will require you to log in each time you use the extension.

Chrome Web Store Compliance

This extension complies with Chrome Web Store policies by:

• Using permissions only for stated functionality
• Not collecting user data beyond what's necessary for the service
• Providing clear disclosure of all data practices
• Implementing secure data handling practices
• Respecting user privacy choices

7. Third-Party Services

Our service integrates with:

• Stripe: For payment processing
• Supabase: For authentication and data storage
• AI Providers: OpenAI, Anthropic, and Perplexity for content generation

These services have their own privacy policies, and we encourage you to review them.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

9. Children's Privacy

ReplyGuy is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” above.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: